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Policy and Guarantee

How To Order: You can either call us (toll-free) at: 1-877-968-7342 and talk to a GIA diamond grading graduate who will be happy to assist you, or you can simply submit your order or request more information directly by using our custom order form . When you select the diamond of your choice, we will enable you to view the diamond at your convenience.

Payment Options: We accept Money Orders or Cashiers Checks and ship the diamond upon receiving your payment. We also accept personal check; however, shipping will be delayed until the check clears.  If you wish, you can  utilize an online Escrow service.  You can also electronically wire the funds directly form your bank and we'll ship immediately upon receipt of funds.
  We accept Visa and Master Cards in the USA only.  However, credit card users will not receive the 2.6% cash discount included in our diamond prices.
  Please let us know your preference and we'll provide you with exact payment instructions.

Layaway Program: We offer an interest free installment payment plan with as little as 15% deposit at the time of purchase.  You can take up to 60 days to pay for your purchase without accruing interest charges.  No returns and/or cancellations allowed on layaways and your initial 15% deposit is nonrefundable after 14 days from the purchase date.
Prices can never increase on the item during the layaway term.

Quality Control: Each diamond is thoroughly examined and authenticated by our GIA diamond-grading graduate before shipping.  We do not ship the diamond unless it meets our strict standards or we get your informed approval.

Shipping Policy: We offer free insured shipping.  After receiving your order, we will confirm it with you and make arrangements for the best possible form of delivery.
  We can arrange for Next-Day insured shipping.

Return Policy:   We have a fourteen (14) day return policy on our diamonds if merchandise has not been damaged or altered (from the date that you view the actual diamond).  If your purchase is not everything you hoped for, we will give you a full refund on the diamond. Before returning any merchandise, call us to get full instructions.

Our Commitment is to:

  • Match or beat any other price offered elsewhere.
  • Optimum quality and large selection.
  • Finest personal care and guidance.
  • 14-day money back guarantee.
  • Your 100% satisfaction.

 

 
 

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